Refund policy

RIGHT TO RETRACT According to the modalities of article L221-18 of the Consumer Code, the consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded at a distance, following a direct telephone call or outside establishment. , without having to justify its decision or bear any costs other than those provided for in Articles L. 221-23 L. 221-25. The period mentioned in the first paragraph runs from the day: From the conclusion of the contract, for service provision contracts and those mentioned in article L. 221-4 Receipt of the goods by the consumer or a third party, other than the carrier, designated by him, for contracts for the sale of goods. For contracts concluded off-premises, the consumer can exercise his right of withdrawal from the conclusion of the contract. In the case of an order for several goods delivered separately or in the case of an order for a good made up of lots or multiple pieces whose delivery is spread over a denial period, the period starts from receipt. of the last good or lot or of the last part. Fear contracts providing for the regular delivery of goods during a defined period, period running from the receipt of the first good.